Terms of service.

Who these terms are between

These terms govern your use of Advocate’s website and service, operated by Pelham Enterprises LLC ("Advocate," "we," "us"). You must be at least 18 and able to enter an agreement to use the service. Please use it only if you agree to these terms.

Our Privacy policy explains how we handle personal information. It is not permission to sell your details or train models on your searches.

What Advocate does

Advocate lets you describe a car, save searches, find real dealerships around your ZIP code, choose which ones to ask and record optional financing or current-car needs. Finding or choosing a dealership does not contact it. Your Send emails the dealerships you chose to ask for a written price, as Asking real dealerships explains.

Some steps can use AI, as How we use AI in our Privacy policy explains. An AI suggestion for your car description changes your search only if you choose it.

Advocate doesn’t take payments. We don’t handle financing applications or sell cars. Nothing you do on Advocate, including a live search, authorizes us to sign a contract, apply for credit, spend money or bind you to an agreement.

Asking real dealerships

When you send a live search, you ask us to email each dealership you chose on your behalf, or to use its own website contact form when it has no email address we can use. We write as Advocate, working for a buyer, and ask for the dealership’s best written out-the-door price for the car you described. The request carries your car description, your ZIP code and a buyer reference, never your name, email address or phone number. Our Privacy policy lists exactly what dealerships receive.

You see the exact email before you send it, and you’re responsible for describing the car accurately. We ask you to take out personal details and any price target first.

A dealership’s reply is its own statement, not our promise. We review each reply and show you the prices we can confirm in writing. A dealership can change or withdraw a price, and a price still needs checking against the written terms of any real purchase.

You can stop asking dealers at any time. We then send each dealership we emailed a short thank-you saying you’ve made your decision. A live search asks for prices only unless you ask us to keep negotiating, as Negotiation explains. It never reserves a car or makes you a party to any agreement with a dealership.

When you choose an offer and tap Introduce me, we email that dealership to introduce you, with your first name and your Advocate email address. We never give it your phone number or your own email address. Any purchase is between you and the dealership.

Finding dealerships

Dealer discovery uses Google Maps Platform. Your use of those features is subject to the Google Terms of Service and Google Maps End User Additional Terms of Service, which are incorporated into these terms for those features. The Google Privacy Policy explains Google’s data practices.

Results may be incomplete or change. We filter candidates by the requested make and search area, but a listing does not verify a dealership’s franchise authorization, available cars or willingness to provide an offer. Distances are straight-line estimates from the ZIP-code center, not driving distances. We explain when the search area expands; you can change it and review your selections before preparing a plan.

The decisions remain yours

You can choose not to proceed, pause a search or return later. Keeping a search does not create an obligation to buy. Optional financing and sale or trade-in preferences are separate from your car requirements.

You decide whether to accept an offer, share identifying details or enter a separate agreement with a dealer, lender or buyer. Before any step beyond asking dealerships for a price, we explain its scope and ask for your approval.

A purchase or financing contract has its own terms. Pausing or deleting your Advocate account doesn’t cancel a contract you signed separately with another party.

AI-assisted answers. Advocate uses AI to help read dealer messages and answer your questions. These answers are for general information. They may be incomplete or wrong, and they are not legal, financial, tax or credit advice. Always check the dealer’s paperwork before you sign, and talk to a qualified professional about legal or financing questions.

Offers

Advocate doesn’t charge you. Written offers from dealers, negotiation and choosing an offer are free. You buy directly from the dealer you choose.

We do not promise that an offer is still available to buy, the lowest price in a market, a particular amount of savings or a specific dealership visit time. Real prices and terms need checking, including vehicle specifications, taxes, fees, conditions, financing incentives and expiry dates.

Advocate is not your vehicle seller, lender or insurance provider, and does not provide legal, tax or individualized financial advice.

Negotiation

Once your first offer is in, you can ask us to keep negotiating. We then ask the dealerships we can reach in writing to beat your best offer, and keep asking each time one does, until none can beat the best price. We review and show you their replies. Negotiation lasts up to 7 days from when you start it. We ask for and negotiate written prices on your behalf; you decide whether to accept an offer, and any purchase is between you and the dealership.

You can stop at any time from your search.

Your account and information

Use an email account you control and provide information you have the right to share. Keep sign-in links private. Review the details you submit and correct errors that could affect your search.

We send service emails about your searches. You can change or turn off update emails at any time; sign-in emails are sent only when you request them.

You keep any rights you have in your submitted content. You give us permission to store, display and process it as needed to provide and support the service you request, consistent with our Privacy policy. This does not grant permission to sell personal information or use your content for model training.

Use Manage your data to see your information, download a copy or delete your account. Deletion removes the active records described there and cannot be undone through the product. Backup, delivery-record and other limits are explained in the Privacy policy.

Use Advocate fairly

Do not impersonate someone, access another person’s account, send unlawful content, disrupt the service, bypass security or use it to spam or deceive people. Do not submit sensitive identity or payment information that Advocate does not ask for.

We may restrict access when reasonably necessary to protect users, investigate misuse or comply with law. Where practical and lawful, we will explain the restriction and provide a way to raise an error. A restriction does not remove applicable privacy rights.

Advocate’s software, brand and original design belong to us or their respective owners. You may use the site for its intended purpose; using the service does not transfer ownership of those materials to you.

Availability and your legal rights

Features may change, contain errors or be temporarily unavailable. We take reasonable care in running Advocate, but it is not a substitute for reviewing the written terms of any real purchase.

Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer protections and other rights you have under applicable law. These terms do not require arbitration or waive your right to bring a claim.

Updates and help

We will post changes here with a new effective date. Material changes will be explained in the product or to affected account holders before they apply. If a future feature requires a new agreement, we will ask at that point. You can stop using Advocate and delete your account if you do not want to continue.

For questions or help with Advocate, contact Pelham Enterprises LLC at support@chooseadvocate.com.